Client Services Boot Camp: A six-session boot camp for small-to-medium size creative firms and freelancers.

From pitching and pricing to contracts and IP, CSB provides each cohort with a strategic toolkit designed to elevate their client services.

Presented by Design Core Detroit, this interactive, six-session program for small-to-medium sized design firms/agencies and freelancers is based on the fundamentals of client services for design service providers.
Sessions are workshop-based and held in the evenings on Mondays and Wednesdays. All workshops include a speaker presentation, group or individual exercises, and Q&A. 


Each session will cover a specific topic:

  • March 11th 6-8PM - Initial Pitches & Intro to Client Services, Bonnie Fahoome, Design Core Detroit
  • March 13th 6-8PM - Pricing, Time Tracking & Invoicing, Paul Van Lewen, MRM
  • March 18th 6-8PM - Proposal Development, Paul Van Lewen, MRM
  • March 20th  6-8PM - Contracts, Incorporation & IP - Jehan Crump-Gibson, Esq.
  • March 25th 6-8PM - Discovery & Design/Project Briefs - Keesa Johnson
  • March 27th 6-8PM - Final Pitches & Intro to the Detroit Design Network, Bonnie Fahoome Design Core Detroit

Participants will exit the program with a broad understanding of what design client services are, strategies on how to immediately implement and provide improved or more intentional client service, tools and resources to learn more or dig deeper, and a sense of community and understanding with their fellow participants.   

The program fee for the full, six-session series is $265 per attendee. A limited number of scholarships and discounts are available for qualified businesses. 

If you're interested in participating, but need help with the program fee, please indicate that in the appropriate place on this application. 

Applications are due by COB Monday, March 4, 2024. To be accepted, applicants must be in the market generating revenue through the delivery of some kind of design-based service. Applications are evaluated by Design Core staff according to their business stage, design discipline, and statement of interest.

Seating is limited. Apply today.

For accepted applicants, payment is expected in full, within three (3) business days of invoicing. If payment is not received, we will assume that you're no longer interested and will offer your seat to the next applicant.

*Make sure to create a Submittable account to apply*

Questions or technical issues? Please email fbernardo@designcore.org.

Design Core Detroit